Job done, nobody asks for the review. Silence online. Then a one-star surprise shows up and your team is stuck chasing feedback by hand.
Your AI Reputation Specialist collects reviews and flags issues early so you protect trust, win more local jobs, and spend less time hunting for feedback after every visit.
What it handles
Review Requests
Asks for reviews after completed jobs and visits on the timing and channels you approve so happy customers actually leave public proof.
Feedback Collection
Gathers private feedback so problems surface before they become a one-star surprise online.
Response Drafts
Writes reply drafts for reviews and feedback so you respond fast without staring at a blank box.
Issue Flagging
Highlights negative or urgent feedback early so your team can fix the customer experience before reputation damage spreads.
Review Organization
Keeps requests, responses, and status organized so reputation work is not scattered across inboxes and sticky notes.
Local Trust Protection
Supports the public proof that helps ready-to-buy customers choose you over the next shop on the list.
What happens behind the scenes
After a job or visit closes, the AI Reputation Specialist can:
Detect completion → Request review → Collect feedback → Score risk → Draft reply → Notify owner → Track outcome
Requests and drafts follow your rules. Public replies wait for your approval. Negative signals route to the right person with the customer context attached.
Review Gap
Instead of:
Job done → nobody asks → silence online → competitor shows more proof
The workflow becomes:
Job done → AI requests review → happy customers leave proof → issues flag early → you approve replies → reputation stays managed
Human Control
Nothing publishes until you approve it. The AI drafts and requests inside your scripts. Angry customers, legal risk, and sensitive complaints escalate to you with context instead of an automatic public reply.
The result
More completed work turns into public trust, and problems get handled before they become expensive reputation damage. Your team stops chasing review links by hand.
Your AI Reputation Specialist protects the reputation that wins local jobs while you keep the final word on what goes public.