AI Workforce / Customer Support
AFTER A COMPLETED JOB
After a job is marked complete, an AI Employee asks the customer for feedback and, when appropriate, sends a review request to the public profile you choose. It does not gate, screen, or hide feedback based on whether the customer was happy.
The best time to ask for a review is right after a good job. That moment passes because nobody sends the message.
Starts after a job, visit, or order is marked complete.
Connections depend on your deployment. Native where available, otherwise through Zapier, an API, or another connection you already use.
Two hours after a completed install, the customer gets a text thanking them and inviting honest feedback. If they had a problem, operations gets the note. If they want to leave a public review, they get the link. Nobody is sorted out of that path.
Often handled by your AI Reputation Specialist, as part of the broader AI Workforce.
You choose when to ask and on which channel. There is no review gating. Every customer can leave a public review. Connections depend on the deployment. Native where available, otherwise through Zapier, an API, or another connection you already use.
Missed-Call Follow-Up
Texts or emails the missed caller right away, finds out what they need, and books a callback or appointment instead of leaving a voicemail pile.
Customer Support
Answers common questions, handles routine requests, and escalates anything that needs a person, around the clock.
FAQ Handling
Answers hours, pricing ranges, service area, and policy questions from your approved knowledge so your team is not repeating themselves.
Walk through the work your team is already doing, then see which jobs an AI Employee could take on.
